Who we are
The data controller is زاد الخليجية المتحدة للمقاولات, commercial registrations 7042809876 and 4030595131, national address short code JDBA2894, Jeddah, Saudi Arabia. Privacy contact: info@zadwood.com.
Data we collect
- Account and contact data such as name, email, mobile number and addresses.
- Order, invoice, delivery, quotation and after-sales service data.
- Business, project, authorised-person and document data supplied for business services.
- Technical data needed for security and operation, including network address, browser type and access logs.
- We do not store full card details; a licensed payment provider will process payment data when enabled.
Purposes and legal bases
- Creating accounts and performing orders, contracts, delivery and customer service.
- Issuing invoices and meeting tax, accounting and legal obligations.
- Fraud prevention, platform security and transaction verification.
- Service improvement using the minimum data necessary.
- Marketing only where the appropriate consent or legal basis exists, with an opt-out option.
Sharing and international processing
We may share the minimum necessary data with hosting, payment, shipping, communications and technical-support providers, or competent authorities where legally required. Providers must protect the data and use it only for the stated purpose. Personal data is transferred or disclosed outside the Kingdom only under applicable Saudi conditions and safeguards, including a transfer risk assessment where required.
Retention and disposal
We retain data for as long as necessary for the stated purposes, legal obligations and claims, then securely delete or anonymise it when the purpose ends and no legal retention duty remains.
Your rights
- To be informed, access your data and request a readable copy.
- To request correction, completion or updating of inaccurate data.
- To request deletion in circumstances permitted by law.
- To withdraw consent when consent is the legal basis, unless another legal basis applies.
- Contact info@zadwood.com to exercise a right. We may verify your identity before processing the request. You may also lodge a complaint with the competent authority under the applicable procedures.
Cookies, security and updates
We use essential cookies for login, cart and security. Optional analytics may be added later with the required notice or consent. We apply appropriate technical and organisational safeguards. We may update this policy and will display the effective date and give suitable notice of material changes.